Monday, April 7, 2014

DMCA Issues

Being a seller on Etsy has moments where you absolutely want to pull out your hair, close up shop and cancel your account.  I was at that point twice this past week due to Etsy's Legal department.  Apparently Just Born, Inc. (who owns the Peep candy line), hired a trademark company to troll Etsy's listings and file complaints on users using the word "Peep" and two of our listings were removed for "trademark infringement" for using the word "peep" in our title.  Etsy's lovely Legal department fired me off a form letter providing the said troll company's information to contact them further regarding the infringement as Etsy is basically "hands off" once they receive a formal DMCA complaint.